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General Rating
4.2/5
Average from 27 Reviews
3.9/5
4.2/5
4.4/5
4.5/5
KEITH CLIFFORD from UK, sent on 16 March 2012
Found staff really helpful as my girlfriend had recently broke her leg she was still on crutches. they helped her get around the hotel
COSTAS CONSTANTINOU from cyprus, sent on 11 March 2012
we stay at Lion Hotel, HB for 7 days. The buffet was poor and almost identical every single day.
CORNELIU CIMPEANU , sent on 25 February 2012
We have been the guests of the Lion Hotel for the past three years and one problem I have is that we always get rooms at the top floor, somewhat cramped and with no balcony. This year we held the car in the underground garage and we had to wait for quite a bit for someone at the reception to come and open the garage door and then again there was nobody to open the barrier at the exit.
Andrei Girea from Romania, sent on 17 March 2011
1. Unfortunately 2 of the four persons for which I reserved an apartment couldn't come in the last moment, but no solution could be found by hotel staff. In fact, the receptionist said NO without any questios, telling me that I should speak with the agency and she cannot do anything.
2. Most of hotel staff is rude, doesn't smile at all .. typically balkan attitude.
3. Considering that this was the third time I spend my ski vacation in Bansko, I remarked there was a worsening of services overall, especially the food in the restaurant. The breakfast was much worse than in 2010, while dinner was similar.
4. Even if the costs are lower than in other countries, this was my last ski vacation in Bulgaria; the probability to change my mind is very low, because I'm sick of bad balkan attitude towards the clients.
Alina Mota from Romania, sent on 10 February 2010
The excange fee was worth than in the other place.
MIHALCEA Vasile from Rumania, sent on 9 February 2010
A bigger ski room will be wonderful.
More wireless internet routers, in every floor, if is possible. Low signal in the rooms.
Excelent clean. Good meal.
Thomas Holmgren from Sweden, sent on 2 February 2010
We really thought it was a pleasant stay in Bansko and at the Hotel Lion! Lovely skiing and superior service!
Branislav Ristic from Serbia, sent on 27 January 2010
This is the first time I used BulgariaSki services and it was awesome experience. If I travel again to Bulgaria, I will surely use BulgariaSki again and highly recommend to all my friends. Just great work guys and keep it up like that!
