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Astera Complex     

4.2 / 5 Score from 11 reviews.

Astera Complex

Address: Bansko, area of Gramadeto, str. Strazhite №8

GPS coordinates: 41° 49′33′′N 23°28′50′′E

Location: Astera (ex. Tamplier) apartment complex is situated 200 m away from the Gondola lift station in Bansko ski resort.

Accommodation: The hotel offers fully equipped apartments with panoramic views to the Pirin mountain.

Facilities: Conference Room, Business Lounge, Ski Wardrobe, Covered Car Park, English Courtyard.

Wine & Dine: The restaurant offers meals from Bulgarian and International cuisine. At guests' disposal is Room-service.

Spa & Wellness centre: The Spa center offers various massages and spa procedures, fitness, solarium, saunas, jacuzzi, steam bath, relaxation room, medical and rehabilitation programs.

The entertainment pool offers:

- Multi-beds for hydro-massage on which guests can enjoy releasing their body on the anatomical shape and relaxing of the underwater massage;

- Benches with hydro-massage - feels like with the multi-beds but in this case the client is seated.

- Different look like waterfalls - facilities from which water is poured into the pool in different ways depending on the desired effect.

- "Secret River" - narrow part of the pool. Starting from the beginning and one oval pool and surrounds it completely and go into the other end.

- "Tropic Thunder" - an attractive and fun facility situated between four columns filled with multiple nozzles with different functions.

Guests can enjoy the shower that falls in large drops, like tropical rain, fog, which is spread by other types of nozzles and both.

The Children's pool offers:

- Water sponge - attractive facility resembling a sponge in the periphery, which is flowing water.

Children can hide under it, sprayed with falling water and have fun incessantly.

- Children's slide.

**Hotel rooms may vary in size and style. Guests can be accommodated in a different room from the images shown here as examples only.
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Comments Astera Complex in Bansko

  • Diana From Romania
    Sent on 30 December 2013
    The hotel is really nice, spacious rooms, clean and nice bathrooms. The aqua park and the spa center downstairs is excellent and the pools are really ok for kids. Hotel location is also very good, really close to the cabin lift and the ski slope. The restaurant, however, is absolutely crappy. We had half board and during all our stay there was no change in the breakfast menu. No butter in the morning, just some smelly margarine, the omelette was made of powdered eggs etc. The dinner was even worse, poor quality food and unproperly cooked. We even paid for Christmas festive dinner which was nothing better. As I looked around, most of the plates were left intact by the guests. What was really outrageous, the next day, they served us the leftovers from the Christmas dinner. Also, the little entertainment we had on Christmas was completely in Bulgarian. Personnel in the restaurant doesn't speak English.
  • Risto Piskachev From Makedonia
    Sent on 15 February 2013
    The Hotel was nice and clean.rooms were very very clean and really worm. the food was plentiful, but Not good quality. The staff was very rood at the dinning area (taking your plate away right after you finish eating) and don't know a word in English except one person BOSHKO the concierge who was very kind to all the guests . Hotel was very difficult to find , no name on front of the hotel . the soda and water at the dinning is very expensive .one bottle water 3.5 lev .in a store 0.9 lev.

Prices for Astera Complex, Bansko

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Please fill in your reservation details in the form below. You can read more about the booking process here or read our terms and conditions here. Having problems with your reservation? Contact us now

Check rates at this hotel

Room typeMealS1 S2 S3 S4 S5 S6 
Single RoomHB49 €61 €113 €75 €61 €49 €
One-bedroom apartmentHB113 €138 €201 €162 €138 €113 €
Double RoomHB72 €89 €155 €102 €89 €72 €
Two-bedroom apartmentHB271 €322 €449 €375 €322 €271 €

* BB: Bed and Breakfast, HB: Half Board (breakfast and dinner), FB: Full Board (breakfast, lunch, dinner), AI: All Inclusive
The rates are in EUR, per night, per room/apartment. Please use the booking form to get a price for your period of stay, number of persons and meals included.

Price notes
* The prices are in Euro per room, per night with breakfast and dinner included. Guests of the hotel can use indoor Aqua park (swimming pools and jacuzzis), fitness, steam bath, turkish bath, sauna, internet, transport to the Gondola.
* Maximum occupancy: Double room/Studio – 2 adults + 1 child or 3 adults; 1-bedroom apartment - 2 adults + 2 children or 3 adults; Apartment - 2 adults + 3 children or 5 adults.
* Cancellations can be made, providing details of this are received at least 21 working days prior to check-in day - cancellations made after this period will incur a fee equivalent to the cost of the 3 nights of the accommodation and catering! Cancellations for the period 28 December 2016 - 16 January 2017 can be made min. 31 days before the check in date and cancellations made after this period will incur a fee equivalent to full amount for the accommodation!
* Children reductions are applicable for children 2-11.99 years valid at the time of the reservation (check in time).


  • room service
  • information
  • business centre
  • conference rooms
  • outdoor parking lot
  • garage
  • restaurant
  • lobby bar
  • elevator
  • WiFi Internet
  • 220v/ 50Hz voltage
  • bath/WC
  • fitness centre
  • indoor swimming pool
  • steam room
  • solarium
  • sauna
  • massage
  • jacuzzi
  • medical and spa centre
  • rehabilitation

Room Facilities

  • direct dial telephone
  • cable/ satellite TV
  • Internet access
  • minibar
  • cooking facilities
  • iron
  • ironing board
  • bath/WC
  • bathrobes
  • hairdryer
  • sound-proof windows
  • daily maid service
  • TV & DVD
  • room service
  • slippers
  • smoke alert and sprinklers
  • shower

The region is suitable for

  • relax
  • tourism
  • walks
  • hunting
  • sport in the mountain
  • mountain biking
  • Cultural events and monuments
  • Historical sightseeing
  • business

Attractions in the region

  • mountain
  • beautiful nature
  • nightlife
  • away from industrial centers
  • historical monuments
  • rivers
  • forests
  • natural reserve
  • trade centres

Reviews about Astera Complex, Bansko

The guest reviews are submitted by our customers after their stay at Astera Complex

Average from 11 Reviews

Hotel Staff
Services / Facilities
Value for Money

Reviews on Astera Complex

    sent on

    Paid WiFi did not worked. Spa did not offer sleepers/robes,
    personal of reception, exept of the manager wasn't friendly.
    Overall we have met our expectations.

    sent on

    We loved everything about this hotel.

    sent on

    Regarding 1st section, i would like more accurate information on what the hotel services are, for example the shuttle service to the Gondola is not very well defined. Also, i would like to see more reviews and feedback about the hotels, so you should encourage customers to speak up and say what they liked about a hotel and what they didn't like.
    Regarding the Astera Hotel review:
    The PROs:
    Hotel was easy to find, it is very close to the Gondola station and the Pirin street with all the bars and mehanas. The front desk staff speak very good English, they were very helpful. The EUR currency exchange rate is very good at the hotel, prices were decent for the drinks at the bar. Breakfast and dinner were very good, we had enough variety for courses, deserts, etc. The SPA is excellent, very warm inside, a lot of space in the pools, multiple pools, even one heated outside, that was very nice.
    The CONs:
    The shuttle to the gondola was not frequent enough, it was 8:30, 9, 10, 11 in the morning, and similar intervals on the way back. The hotel was not very far from the Gondola, maybe 10 minutes in ski boots, but still not very comfortable to walk like that while carrying your skis and poles.
    The ski storage room was in another building than the hotel, so we had to walk about 50 m back and forth with the skis. The most annoying thing was that this room was locked and someone from near the reception would have to come and open it. That person was not paying attention at all, it happened 3 times that we came back with the shuttle, went to the ski room to find it locked, then walk back to the reception to ask them to open it, it's not very comfortable in ski boots after a day on the slopes. Tried to raise this with the front desk, but they kept saying that we should ask for the guy to open the door, so didn't quite get the customer service idea. It's a shame a small thing like this can shade a negative light on the hotel, it's very cheap to fix (just get a guy who can pay

    sent on

    Very good hotel.

    sent on

    Nice hotel, good location, excellent spa

    sent on

    No romanian TV channel, no play room/space, at 10 pm when the lobby bar closes you don't have a place to stay with friends or play cards. It was a good holiday, nice people, good but not so diverse food, clean big apartments, pool & spa. Very good value for the money we have payed.

    sent on

    Breakfast and dinner were poor and the refilling of the meals wasn't quick enough. The extra 2 beds in the 4bedroom were very small and extremely uncomfortable.

    sent on

    The quality of food served at dinner was rather poor.


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Early Booking in Astera Complex, Bansko

  • Offer details:

    Early Booking offer:
    - 15 % discount until 31 Oct 2016 (not valid for New Year period 28 Dec 2016 - 03 Jan 2017)!
    - 10 % discount until 30 Nov 2016 (not valid for New Year period 28 Dec 2016 - 03 Jan 2017)!


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