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General Rating
3.8/5
Average from 16 Reviews
3.0/5
3.3/5
5.0/5
3.3/5
Saskia Groenevelt from Cyprus, sent on 1 March 2011
Should have small snacks (olives, cheese variety, etc) and simple lunch (toast with cheest, toast with ham and cheese, etc..) available in the lobby.
Staff in restaurant not so good. Reception and lobby was just fine.
Tovi, Avia Ephraim from Israel, sent on 1 March 2011
The service of Mr. Ninov from the bulgariaski.com was exelent.
The ski room rila3,the service,the ski equipment is very bad and expensive even compair to the other hotels.
I think that there is no need to charge 60 Levas for late Check out, Princes Sofia gives us always, free late chack out.(because the flights back to Israel are in the evening.
I think hotel Rila has to give maybe 1 or 2 hours a day entertainment in the lobby
with small investmant the guests will be happier.
the lobby atmosphere is very nice
Sharon Deacon from England, sent on 4 February 2011
The hotel staff do need to try and smile and look as if they actually want to be there.
The cleanliness of the hotel was excellent and the cleaners did an excellent job with the room cleans.
Perfect location and for the money this hotel is excellent value for money.
This was our 3rd year coming to Borovets and plan to return.
Evelyn Evans from UK, sent on 17 March 2010
I found the reservation booking easy & helpful & would use BulgariaSki again.
Sharon Deacon from England, sent on 4 March 2010
All in all we (group of 8 ladies) had a fantastic long weekend at the Hotel Rila. We would definitely recommend others to stay at this hotel and to use bulgariaki.com. Last year we stayed at the Hotel Samokov and we much prefered staying at the Rila for it's location and food.
The hotel was extremely hot even after the radiators were turned off!
I would have liked the safe to be situated in the hotel room.
The bar staff were not very friendly and it did put us off drinking in the hotel.
We had rooms at the front of the hotel, whilst the views were great it was somewhat noisy into the early hours of the morning!
We were very impressed with the transfers to and from the resort.
Our rep Hristo was fantastic and really looked after us and got us all organised for the whole weekend, please pass on our Thanks to him.
All 8 of us will be returning next year based on the excellent value of this break!
Thankyou!
Ross Drayton from UK, sent on 10 February 2010
Communication from Martin was fantastic and the whole trip went very well from start to finish. Other than that, fun was had by all and will use the same website if ever returning. Thanks
Laura Cunningham from Malta, sent on 5 January 2010
Rhank you - Hristo the Rep was just wonderful always ready to help and always available. Pick ups were also on time and very good. Pity that we seem to have scared the snow away whilst we were there and paid skiing instructor and ski rental for nothing.
