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General Rating
3.5/5
Average from 16 Reviews
3.5/5
2.9/5
4.3/5
3.3/5
Iavor Bogoev from 00353863279617, sent on 12 January 2012
Toilet was dirty when we moved in..
The heating in the room did not work and we had to move to the room next door...
The bedding sheets were charged only after the fifth night after our request to the staff to change it. They even looked surprised by this request.
The room was never hovered during our stay.
Abut Kohen from Turkey, sent on 8 February 2011
İt was very nice holiday .
We will choose you for the next year also
Laurence Gordon from UK, sent on 21 February 2010
A big thank you to Diana at BulgariaSki for making our booking very easy, she was very patient when we kept changing things. Our holiday was superb, everything ran seamlessly from being collected from Sofia airport to the Ski Package (We were very fortunate to have had superb weather) Hope to see you next year!
Dominique Schwoebel from France, sent on 4 January 2010
Very poor quality of Orlovets Hotel.
Quality of the breakfast very very low: Orange juice not existing only chemical orange color (we buy our own real orange juice), coffee quality just acceptable and all the meal were cold (it was a microwave at the diposal, now you understand)
First days for the dinner, no explanation on the food proposed (came some labels after the 3rd day)
You have to pay for all the drinks (including water !!! no tap water proposed)
Christmas diner, was served at a speed I have never seen, maybe to permit to the personel to have their own Christmas party. Starting time 8.30pm ending time maximum 10.00pm. And just for the fun... we have had 1 glass of white wine and 1 glass of red wine (scheduled in the menu) as I want to share the white and red wine with my girlfriend I ask to the waiter to split the wines in 2 glasses for each, the waiter came with 2 empty glasses which he put on the table, I have to perform the split of the wine by myself. Also schedule in the menu a glass of Champagne which we have not seen at all.
New year diner: was served in the piano bar room, as we were 2, we can imagine to have our table for us, it was not, we have to be seated wit other persons. Starting of the diner at 8.30pm, appetiser already on the table with wine and water (starting to be better !!!) then some Bulgarian typic dances (nice!!!) then starting to be bad, after 1 hour and 1/2 a plate is coming with wine leaves stuffed almost freezing then waiting until 11.00pm with nothing served, then we left as we imagine that we will not have anything else to eat. At this time almost 80% of the people have left for somewhere else.
Rooms
As you remember, you ask for a quite room in the hotel and it was ok for few days then as we have a comunicating door inside our room with the neighbour room, and new customer arrived we can hear all the discussion and so on through the door. I ask for an other room and we have to wait until the next day to move.
Then few
