Advice when coming to ski in Bulgaria

Advice when coming to ski in Bulgaria

Advice when coming to ski in Bulgaria


Please, just in case, write down and take with you the phone numbers of the Bulgarian Mountain Rescue Service.
If you have problems in the mountain they will help you:

Bansko mountain rescue service: (+359) 887 100 241, (+359) 88 1474, (+359) 749 8 8132

Borovets mountain rescue service:
(+359) 887 100 243; (+359) 7503 2450; (+359) 88 1473

Pamporovo mountain rescue service: (+359) 309 58336; (+359) 1475

Chepelare mountain rescue service: (+359) 309 58336; (+359) 1475


If you can, call a reputable company like OK Supertrans (tel: +359 2 91119), with new cars and fixed rates. Taxis can be taken from a taxi rank. The other option is to stop one in motion. Ensure the driver turns on the meter at the start of the journey. You should ask for a receipt and if you have any complaints write down the driver’s details from the obligatory pass with their name and number and report to the company later, rather than tackling them directly as this could be dangerous.


You can use your mobile phone in Bulgaria. Currently there are 3 GSM operators –Mtel, Globul, Vivacom. The more popular, with bigger coverage is called Mtel. Most of the skiing areas are signal covered, so you can use your phone. British users of Vodafone or BTCellnet can use their mobile phones in Bulgaria. Before coming to Bulgaria, please call your mobile operator and ask them about the price they will charge you for using your phone in Bulgaria, as the charge is few times higher than making calls in your country.


All popular credit cards (Visa, Master Card, AMEX and etc.) are accepted in the biggest shops and all banks in Bulgaria. In 1997 the Bulgarian currency LEV was equalised to 1 DEM, and this rate never changes. Since 2002, LEV is equalised to EURO currency and the rate of exchange is 1 EURO = 1.96 LEV, this rate never changes.
When looking for good rate to exchange your EURO into levs, it is advisable to look for a place where for 1 EURO they will give around 1.95 LEVS. Also, be very careful when exchanging currency - quite often on the sign in front of the exchange offices is written some rate, but inside they will use lower rate. To prevent from losses, we advice you always ask the person exchanging money "how much levs will I get for 100 EURO (DOLLARS, STERLING, etc.)". Having this figure you can easily calculate if they are really giving as much as written on the window.

Important! Never leave any kind of valuables or cash in your hotel room.

Please use the safety deposit boxes available in the reception desks of the hotels.


We recommend you check our discussion board or comments page to learn about the experience and advice of the skiers who already visited Bulgaria. Please share your impressions or ask questions in the discussion board and help yourselves and the others.

Check out also How to ski tips for beginners.

  • ger99 From turkey
    Sent on 01 March 2015
    We loved it. Had a perfect 2 bedroom apartment modern, clean new renovated With view to slope. Perfect location in pamporovo as central ski in ski out. Friendly staff, not ovr crowded relaxed athmosphere. our friends (group with total of 7 rooms) all very happy! It is away from city center but close to bowling and 2 nice reaturans.
  • ashley hensman From uk
    Sent on 01 March 2015
    Flora is a lovely hotel clean in a great location and the food was good just make sure you use the safes.
  • Enjoy ski From UK
    Sent on 27 February 2015
    Just came back from Sevlievo in Bulgaria. Drove up to Hotel Impulse in Uzana where I hired skis, boots and poles for myself and two children for just 17 levs for adult and 10 levs each child and used the hotel ski slope 5 levs each. Perfect for the kids first time as parking right at entrance to hotel and slope is 20m walk! Food in restaurant tasty and cheap. Perfect for beginners!
  • Charlotte Hennessy From england
    Sent on 23 February 2015
    WOW, thats all i can say about the previous week of my life. The snow conditions were amazing and the people were so friendly. The night life was always active and the rila hotel was especially fantastic. I loved the accommodation at the rila and i loved the way it is right on the slope. I wouldn't have changed a thing about the holiday and i would recommend this resort to everyone including beginners and experts. Overall, i had an amazing time!!!
  • Brian mcvey From Scotland
    Sent on 20 February 2015
    Going to borovets for 2nd time this time with my son. Had a great time 4 years ago, now with park I expect it to be a lot better now and it was brill last time round. 20 days and counting
  • Lasse WP From Denmark
    Sent on 15 February 2015
    We just had a wonderful trip to Pamporovo. We were a group of 10 adults, and 3 small children (1 to 3 years old), who stayed at the Castle complex, in 4 apartments, for a week (7 days stay, 6 days skiing) Everything at the Castle was great, and the staff was very forthcoming and helpful in every way. The apartments were very practical, and equipped with all necessities. Not luxurious, but really good and adequate in size and layout. You should note though, that towels are not changed every day. Towels are not needed to bring to the spa area and treatments. The food at the Excalibur restaurant was typical for the area, and well prepared. The staff at the restaurant is also great. The Castle complex is situated 2-3 km. from Ski center 2 (Malina). It is of course easiest if you are driving, but there are shuttles from the hotel to the ski center and lift. Ski in-/out is possible at the backside of the complex. We had booked ski- and snowboard packages, and that worked out perfectly as well. The snowboard instructor was a true professional. Patient and very focused on making sure that all of us learned the moves, at our own individual pace. Everyone had a great time, and learned a lot. The area was perfect for us, as we are all beginners on snowboards. Had we been on skies, I suspect the terrain would not be challenging enough for an entire week. We can definitely recommend Pamporovo, and the Castle complex, and will be back next year.
  • james From england
    Sent on 05 February 2015
    Lovely apartments bang on yasterbets slopes. Great spa and swimming pool and cheaper prices than borovets for food and beer. Best hotel and facilites in borovets
  • Jayne Gay From England
    Sent on 25 January 2015
    Just got back from Bansko what a fabulous week. A party of 6 which includes our daughter's aged 20-24 and the night life for them was great. No long queues, food good and we cannot wait for next year!
  • kostisx From greece
    Sent on 18 January 2015
    Θαυμάσιο χιονοδρομικό κέντρο. Έρχομαι εδώ και 3 χρόνια κάθε χρόνο. Πολύ καλή σχολή σκι, πολύ περιποιημένες οι πίστες , οικονομικές τιμές, ανάλογες με την ευρωπαϊκή κρίση. Κατηφόρες για όλα τα γούστα και με πολλά λιφτ χωρίς πολλές πολλές ουρές. Δεν είναι εκείνο το κακό που γίνεται στο Μπάνσκο με την γόνδολα κάθε πρωϊ τις ατελείωτες ουρές και τις παρατημένες πίστες όλο πέτρα που καταστρέφεις τα σκι σου και κινδυνεύεις να τραυματιστείς. Το συνιστώ σε κάθε σκιέρ που θέλει να ευχαριστηθεί το χιόνι..
  • Elena From greece
    Sent on 17 January 2015
    very bad service! they served us old warmed meat frozen inside!!! we had to wait 1 hour for that and they charged us 85 leva per portion!!!!! we refused to pay and they threaten to beat us up and even call the police!!!