Advice when coming to ski in Bulgaria

Advice when coming to ski in Bulgaria

Advice when coming to ski in Bulgaria


Please, just in case, write down and take with you the phone numbers of the Bulgarian Mountain Rescue Service.
If you have problems in the mountain they will help you:

Bansko mountain rescue service: (+359) 887 100 241, (+359) 88 1474, (+359) 749 8 8132

Borovets mountain rescue service:
(+359) 887 100 243; (+359) 7503 2450; (+359) 88 1473

Pamporovo mountain rescue service: (+359) 309 58336; (+359) 1475

Chepelare mountain rescue service: (+359) 309 58336; (+359) 1475


If you can, call a reputable company like OK Supertrans (tel: +359 2 91119), with new cars and fixed rates. Taxis can be taken from a taxi rank. The other option is to stop one in motion. Ensure the driver turns on the meter at the start of the journey. You should ask for a receipt and if you have any complaints write down the driver’s details from the obligatory pass with their name and number and report to the company later, rather than tackling them directly as this could be dangerous.


You can use your mobile phone in Bulgaria. Currently there are 3 GSM operators –Mtel, Globul, Vivacom. The more popular, with bigger coverage is called Mtel. Most of the skiing areas are signal covered, so you can use your phone. British users of Vodafone or BTCellnet can use their mobile phones in Bulgaria. Before coming to Bulgaria, please call your mobile operator and ask them about the price they will charge you for using your phone in Bulgaria, as the charge is few times higher than making calls in your country.


All popular credit cards (Visa, Master Card, AMEX and etc.) are accepted in the biggest shops and all banks in Bulgaria. In 1997 the Bulgarian currency LEV was equalised to 1 DEM, and this rate never changes. Since 2002, LEV is equalised to EURO currency and the rate of exchange is 1 EURO = 1.96 LEV, this rate never changes.
When looking for good rate to exchange your EURO into levs, it is advisable to look for a place where for 1 EURO they will give around 1.95 LEVS. Also, be very careful when exchanging currency - quite often on the sign in front of the exchange offices is written some rate, but inside they will use lower rate. To prevent from losses, we advice you always ask the person exchanging money "how much levs will I get for 100 EURO (DOLLARS, STERLING, etc.)". Having this figure you can easily calculate if they are really giving as much as written on the window.

Important! Never leave any kind of valuables or cash in your hotel room.

Please use the safety deposit boxes available in the reception desks of the hotels.


We recommend you check our discussion board or comments page to learn about the experience and advice of the skiers who already visited Bulgaria. Please share your impressions or ask questions in the discussion board and help yourselves and the others.

Check out also How to ski tips for beginners.

  • Liz From England
    Sent on 19 November 2017
    I went with my daughter January 2018. I was a cheap half board flights included and we wasn’t expecting much.... but what a fantastic week we had!! Stayed at the Lion hotel which is about a 10-15 minute walk to the slopes/town. A free shuttle is provide by the hotel. The hotel and staff are lovely. The food was always varied and hot. My daughter and I are vegetarians and in only two nights were we disappointed with the choice - but we heaped up on pudding so didn’t go hungry. Am lucky enough to be going back in 2018.
  • val From United Kingdom
    Sent on 15 February 2017
    group of us just back from borovets.we arrived 4th feb 2017 and departed 11th feb.had a great time.hotel rila was fab.great gym and was school was great.we had a really good instructor Martin Hristov.he was really good with everyone took time to try and learn everyone.we all had a great time thankyou.will be back next yearx
  • Alison From England
    Sent on 15 January 2017
    I wonder if the poor review is really about the Winslow Elegance. We have been going for years. It does not serve food and never has done. However, the spacious accommodation is for self-catering. We have always found it to be clean and we have always found that the reception staff can not do enough for you. We are looking forward to our next visit in February, 2017, Bring it on!!
  • RobJ From UK
    Sent on 01 January 2017
    Had a great week over xmas there - Hotel Lion was great, didn't see any lift queues but I did get there early. Easy blues for the most part, not loads for the advanced skier but great for beginners and families. I had more fun here than Chamonix last year at the same time. Bottom line ...manage your expectations... it is more than value for money but don't expect Whistler.
  • Pepa From Madrid
    Sent on 24 August 2016
    Un citio presioso pero todo lo demas comida,el personal muy mal.No lo recomiendo a nadie.Es una publicidad engañosa.Y de All inclusive nada.No se dejen engañar por las paginas web.Por desgracia en Bulgaria todavia el consumidor no es nadie.
  • Juglena Bankova From Bulgaria
    Sent on 13 May 2016
    Nie byakhme tam na Velikden i pisha malko kŭsno. No vpechatleniata sa ni poveche ot prekrasni! Velikolepna kuhnia (ne savetvat jenite na dieta, da hodiat za poveche ot tri dni, zashtoto yastiyata sa neustoimi, vkusni i ogromni)! Great stil! I mnogo priaten personal!(osobeno damata v restoranta) Pozdravleniya !
  • ger99 From turkey
    Sent on 01 March 2015
    We loved it. Had a perfect 2 bedroom apartment modern, clean new renovated With view to slope. Perfect location in pamporovo as central ski in ski out. Friendly staff, not ovr crowded relaxed athmosphere. our friends (group with total of 7 rooms) all very happy! It is away from city center but close to bowling and 2 nice reaturans.
  • ashley hensman From uk
    Sent on 01 March 2015
    Flora is a lovely hotel clean in a great location and the food was good just make sure you use the safes.
  • Enjoy ski From UK
    Sent on 27 February 2015
    Just came back from Sevlievo in Bulgaria. Drove up to Hotel Impulse in Uzana where I hired skis, boots and poles for myself and two children for just 17 levs for adult and 10 levs each child and used the hotel ski slope 5 levs each. Perfect for the kids first time as parking right at entrance to hotel and slope is 20m walk! Food in restaurant tasty and cheap. Perfect for beginners!
  • Charlotte Hennessy From england
    Sent on 23 February 2015
    WOW, thats all i can say about the previous week of my life. The snow conditions were amazing and the people were so friendly. The night life was always active and the rila hotel was especially fantastic. I loved the accommodation at the rila and i loved the way it is right on the slope. I wouldn't have changed a thing about the holiday and i would recommend this resort to everyone including beginners and experts. Overall, i had an amazing time!!!