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Emerald Hotel    

3.2 / 5 Score from 9 reviews.

Emerald Hotel

Address: Pirin Str., opposite Gondola lift, 2770 Bansko

The hotel is not going to operate during winter 2020/2021 season.

GPS coordinates: 41° 49′34′′N 23°28′51′′E

Location: Emerald Hotel is located 50 m from the Gondola ski lift in Bansko mountain resort.

Accommodation: The hotel offers 52 double rooms, 8 studios, 45 one-bedroom suites, 10 two-bedroom suites, 25 family rooms. The rooms offer beautiful views to the mountains and the surrounding areas.

The guestrooms are fully equipped. All them feature telephone, kitchenette, TV with satellite channels, shower cabin or bath, hairdryer and balcony.

Wine & Dine: The main restaurant and the Mehana restaurant offer Bulgarian cuisine and local specialties, children menu, wine list.

SPA centre: The spa centre features sauna, Jacuzzi, steam bath, massages, indoor swimming pool and other SPA facilities.


  • Baby cot (free of charge)
  • Ski and Snowboard Depot
  • Billiards, Game machines
  • Wi-Fi (paid)
  • Pets not allowed
**Hotel rooms may vary in size and style. Guests can be accommodated in a different room from the images shown here as examples only.

Comments Emerald Hotel in Bansko

    Prices for Emerald Hotel, Bansko

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    Please fill in your reservation details in the form below. You can read more about the booking process here or read our terms and conditions here. Having problems with your reservation? Contact us now

    Check rates at this hotel

    Room typeMealHS 
    Single RoomBB-
    One-bedroom SuiteBB-
    Double RoomBB-
    Two-Double Connected roomsBB-
    Two-bedroom SuiteBB-

    *RO: Rent only, * BB: Bed and Breakfast, HB: Half Board (breakfast and dinner), FB: Full Board (breakfast, lunch, dinner), AI: All Inclusive
    The rates are in EUR, per night, per room/apartment. Please use the booking form to get a price for your period of stay, number of persons and meals included.

    Price notes
    * The rates are in EUR per room per night, with breakfast included. Guests of the hotel can use swimming pool, fitness, sauna, jacuzzi for free.
    * Maximum occupancy: Double room – 2 adults + 1 child or 3 adults; 1-bedroom apartment - 2 adults + 1 child or 3 adults; 2-bedroom apartment - 4 adults + 1 child or 5 adults; Two double connected rooms - 3 adults + 1 child or 4 adults.
    * Cancellations:
    - For the period 28.12.2020 - 02.01.2021 - no penalty is due up to 10 days before arrival date. For cancellations after this period – 2 nights penalty; No show - 100% penalty.
    - For the periods 20.12.2020 - 27.12.2020; 03.01.2021 - 21.03.2021 – no penalty is due up to 5 days before arrival date. For cancellations after this period – 1 night penalty. No show - 2 nights.
    * Reservations with Early booking discount - deposit 10% until the end of the early booking period, the balance is due up to the free cancellation date;
    * Children reductions are applicable for children 2-11.99 years valid at the time of the reservation (check in time).


    • room service
    • information
    • laundry and dry cleaning
    • internet access
    • business centre
    • conference rooms
    • outdoor parking lot
    • garage
    • shops and boutiques
    • restaurant
    • lobby bar
    • elevator
    • WiFi Internet
    • 220v/ 50Hz voltage
    • ski storage
    • direct dial telephone
    • satellite TV
    • kitchen cooking facilities
    • fitness centre
    • indoor swimming pool
    • steam room
    • solarium
    • sauna
    • massage
    • jacuzzi

    Room Facilities

    • direct dial telephone
    • Internet access
    • cooking facilities
    • bath/WC
    • bathtub
    • hairdryer
    • balcony
    • room service
    • satellite TV
    • shower

    The region is suitable for

    • relax
    • tourism
    • wine tasting
    • sport in the mountain
    • mountain biking
    • Cultural events and monuments
    • Historical sightseeing
    • business

    Attractions in the region

    • mountain
    • beautiful nature
    • historical monuments
    • forests

    Reviews about Emerald Hotel, Bansko

    The guest reviews are submitted by our customers after their stay at Emerald Hotel

    Average from 9 Reviews

    Hotel Staff
    Services / Facilities
    Value for Money

    Reviews on Emerald Hotel

      sent on

      The Internet worked for only 1 day of 7; we paid 7 days and it was impossible to be reimbursed. It rained in the corridor of the hotel, just near the reception and the hotel staff was very serene. The first day they put 2 pails, the second day 3 pails and after 4. After 8 days of stayed in the hotel, it still rained in the hotel and the pails were still there near the reception.
      The room was very cold the first day of arrival, after we succeded to warm the room, but we shaked the first day.
      The milk in the restaurant was undrinkable - white water... We brang every morning our milk bought at the market for our children, the food quality and quantity completely unsatisfactory. It was not our first stay in Bulgaria, but this hotel and the staff&manager behaviour change completely our impression on your country.
      We will not return in Bulgaria in the near future, as we need several years to forgot this experience.
      We read the comments about this hotel on Trip Advisor and unfortunately everything written there is true... only bad comments.

      sent on

      I had stayed at the Emerald Spa Hotel over the 2012 Feb UK school half term with my two sons aged 14 and 11. The hotel has a good spa a relaxation area within the basement of the hotel. The pool was somewhat small but adequate for a quick dip. Breakfast typically was a continental self service affair with the usual scrambled/boiled eggs, cereal's cold meats and cheeses etc which we were more than happy with. Evening meal's tended to be typically local (Bulgarian) but as we have stayed in Bulgaria previously, the boys and myself enjoyed the varied stewed meats, pasta and fresh salad's. The location was perfect and as stated on the web site, a short shimmy around the Kempinski hotel had you arriving at the Gondola within a 5 min walk. Snow condictions were perfect with great snow all the way down the mountain.
      I don't want to harp on about the obvious Gondola queu's, but as we were relativle close to the Gondola, we settled into a quick routine, arriving at around 8ish in the morning and had no problems (Even though it was UK half term).
      From the boys and myself, I would like to thank BulgariaSki for a faultless process from on-line booking, transfers, flights, lift passes, ski hire and tuition.
      Great holiday and would recommend more UK residents looking for a good value ski holiday at considerable cheaper prices than our usual high street booking agents, to make contact with Bulgaria Ski before leaping into overpriced travel agents.
      Thanks again,
      See you next year.


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