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Orpheus Hotel     

3.9 / 5 Score from 58 reviews.

Orpheus Hotel

Address: 150 m from Pamporovo downtown

Orpheus SPA hotel is located 300m from the resorts' centre and 200 m from lift station 1 in Pamporovo.
The hotel was recently renovated and offers cosiness and privacy, splendid view to the ski runs and the Snezhanka tower.

Orpheus hotel offers accommodation in 100 double rooms, 80 triple rooms and 80 apartments. All rooms offer LCD TV set, telephone, wireless Internet connection, mini bar, bathroom with a bath, hairdryer in each guestroom. All rooms and apartments are contemporary furnished.

Wine & dine:
The complex has the following restaurants and bars: Main restaurant, Theme restaurant Mehana, Turkish restaurant, Sky bar, Lobby Bar and  Vitamin Bar (in the SPA).

Spa centre:
At guests' disposal there is a SPA thermal area including heated indoor pool with children's section, jacuzzi, Finnish, aroma and infrared sauna, steam bath. Guests can have also a Turkish bath – Hammam, various types of massages - hydro massage bath, massage for pairs/extra fee/. There is also a beauty salon and a gym.

Conference facilities:
At guests' disposal are: Olympia Hall - capacity 300 seats, Evridika Hall - capacity 120 seats, Arfa Hall - 25 seats;

Hotel facilities:
Orpheus hotel disposes of all facilities for a ski holiday, romantic weekend or team building session. Parents requiring rest are offered children`s room with an animator.
The hotel offers free animation for the whole family – “WINTER FAMILY ACTIVE”.  Kids animation:  various theme days, mini discos and movie nights.  For adults – a variety of sport activities: aerobics, yoga, pilates, stretching, zumba, etc.  Many other services and utilities are offered:  gaming club “Olympia” for adults,  playground for children and adults, Kid’s corner, hairdresser,  2 conference rooms,  currency exchange,  ski school with ski equipment, ski wаrdrobe for own equipment, transfers to the ski center 2 “Malina”, safe box at the reception, outdoor parking and underground  garage, Wi-Fi throughout hotel.
Guests of the hotel can use and indoor and outdoor parking lot for 200 cars. There is a garage (free of charge).

- Children's entertaining programs, Children's room, Children's pool, Baby cot (free of charge)
- Pets up to 5 kg are allowed - upon request. Paid serivce - 20 BGN (10 Euro) per night.
- Ski and Snowboard Depot;
- Parking (free of charge);
- Garage (free of charge);
- Billiards;

**Hotel rooms may vary in size and style. Guests can be accommodated in a different room from the images shown here as examples only.

Comments Orpheus Hotel in Pamporovo

    Prices for Orpheus Hotel, Pamporovo

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    Please fill in your reservation details in the form below. You can read more about the booking process here or read our terms and conditions here. Having problems with your reservation? Contact us now

    Check rates at this hotel

    Room typeMealHS NY MS LS 
    Single RoomHB125 €211 €114 €93 €
    Single Premium roomHB136 €229 €123 €101 €
    Double RoomHB156 €264 €143 €117 €
    Double PremiumHB169 €286 €154 €127 €
    1-bedroom apartment (2+2)HB235 €356 €215 €175 €
    Studio Premium (2ad+2ch up to 12.99 yrs)HB211 €343 €193 €158 €
    Studio Premium (2ad+2ch up to 5.99 yrs)HB194 €315 €178 €145 €
    1-bedroom apartment (3+1)HB242 €370 €222 €180 €
    One-bedroom Apartment PremiumHB262 €398 €239 €196 €
    Studio Premium (3 adults)HB211 €343 €193 €158 €

    *RO: Rent only, * BB: Bed and Breakfast, HB: Half Board (breakfast and dinner), FB: Full Board (breakfast, lunch, dinner), AI: All Inclusive
    The rates are in EUR, per night, per room/apartment. Please use the booking form to get a price for your period of stay, number of persons and meals included.

    Price notes
    * The prices are in Euro, per room/apartment per night, breakfast and dinner included. The rates also include use of swimming pool, jaccuzzi, sauna, steam bath, fitness, kids animation, sports amimation, wi-fi internet, parking and safe. Free shuttle to Ski centre 2 Malina.
    * Maximum occupancy: Double room – 2 adults + 1 child; 1-bedroom apartment - 2 adults + 2 children or 3 adults + 1 child;
    * Min stay during New Year Period - 3 overnights.
    * Cancellations can be made, providing details of this are received at least 5 days days prior to check-in day - cancellations made after this period will incur a fee equivalent to the cost of 2 nights of the accommodation and catering and 4 nights for 20 January - 24 February!
    Cancellations for the period 29 December - 01 January can be made min. 22 days before the check in date and cancellations made after this period will incur a fee equivalent to 4 nights of the accommodation!
    * Children reductions are applicable for children 2-11.99 years valid at the time of the reservation (check in time).


    • internet access
    • conference rooms
    • outdoor parking lot
    • hair and beauty salon
    • restaurant
    • cafe/bistro
    • bar/pub
    • lobby bar
    • pool bar
    • fitness bar
    • cable Internet
    • WiFi Internet
    • wake up call
    • 220v/ 50Hz voltage
    • direct dial telephone
    • satellite TV
    • radio/ stereo system
    • bath/WC
    • daily maid service
    • indoor swimming pool
    • sauna
    • massage
    • jacuzzi
    • hydrojet
    • medical and spa centre
    • spa and climatic treatment
    • medical cosmetics
    • spa manicure and pedicure

    Room Facilities

    • direct dial telephone
    • cable/ satellite TV
    • radio
    • Internet access
    • minibar
    • bath/WC
    • bathtub
    • hairdryer
    • daily maid service

    The region is suitable for

    • relax
    • tourism
    • walks
    • sport in the mountain
    • mountain biking

    Attractions in the region

    • mountain
    • beautiful nature
    • away from industrial centers
    • forests

    Reviews about Orpheus Hotel, Pamporovo

    The guest reviews are submitted by our customers after their stay at Orpheus Hotel

    Average from 58 Reviews

    Hotel Staff
    Services / Facilities
    Value for Money

    Reviews on Orpheus Hotel

  • 1
  • 2
    • sent on

      The food of the hotel was too poor. It was not tasty at all. There was too many kinds of food but the taste and the quality was very poor. They can minimize the variety and increase the quality. Water should be for free.
      The rooms are big but the beds are not comfortable at all. The staff in general is polite but there are some who are very rude. The lobby is too small for such a big hotel. Most of the time it is not possible to find a place to sit.

      sent on

      Not enough waiters in the restaurant.
      Very bad room service. They dont clean properly. Ussed glasses were not changed. Soap was not added everyday.
      Hotel lobby too small.

      sent on

      Had an excellent stay and would definitely recommend the whole Bulgaria ski set up to my friends.

      sent on

      The hotel was not clean. The staff is not friendly. Rooms are very old. No Wi-Fi in the room!!!

      sent on

      Mini buses should either drive more frequently or increase number of seats. Green one took as many as possible and the white van was driving only seated persons, and the driver was not the politest on couple of occasions. The driver of green van was excellent, as well as the bell men.

      sent on

      I do not go skiing, I book these holidays at Pamporovo for my two sons. They always request that I book through and ask to stay at the Orpheus hotel, they absolutely love the resort and the hotel. They have not told me anything negative, in the past 4 years, about the whole experience. They always comment on the quality of the food, accommodation and facilities the hotel has to offer. They are already asking about next years skiing holiday. Makes it easy for me, they want to return to Pamporovo and the Orpheus hotel.

      sent on

      I think hotel staff should be more polite.
      Specially staff in lobby and sky bar are not friendly at all.

      sent on

      Hotel is a bit reluctant to hospitality... At the end they help and solve all the problems, but till there you have to struggle a lot, which is not very pleasant for vacation...
      Rooms are big and fine, housekeeping personnel is very friendly and helpful.

      Bulgariaski personnel and especially Nelly and all the ski instructors we met made our days and vacation great. We thank once again to Nelly for her great hospitality. Regards

      sent on

      Outstanding value for money. Hotel and skiing fabulous.Have used in the past and will continue to use it in the future.

      sent on

      Foods were not good, half of the hotel is filled by Turkish-muslim guests. But hotel management does not care about about foods for muslim guests. For instance, we do not eat pork, they offer pork everyday, we do not eat red meat if it is not 'halal'. Hotel management had a careless approach on it at all.

      Other foods were also poor.

      We have taken full board, but the foods in lunches were disaster. It was a big mistake us taking full board.

      They charge even simply still water as an extra during the meals. First time I see such thing in my 50 years life in skii resorts.

      The cleaning service did not change the towels unless you insist them doing that.

      The room condition does not comply with 4 star hotel standards.

      Electric heater in the room did not work on first day. On the second they, they have changed it on our request. They could have checked the heaters by itself before putting us in the room on the first day.

      in the ground floor, about the entertainmnet area with play machines; we purchased coins to play air hockey. But the machine did not work after we put the coin in. The girl- who was responsible for the area, reloaded the machine by switching off/on the machine. Then, I requested from her to give me back the coin that was swallowed by the machine. She did not want to give the coin at all. I insisted, shouted, after that she gave us the 1 coin for free. She did not speak any english although most of the guest in this playing are were foreigners. ıt was really difficult to communicate.

      Generally speaking, most of the personnel did not speak english or Turkish. They were not polite enough to the guests.

      Hotel was far to the central skii location where most of the hotels are located.

      Personally, I would not consider choosing this hotel in the future, I would not recommend this hotel any guests.

  • 1
  • 2
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