Iceberg Hotel
Address: 150 m away from the cabin lift in Borovets
GPS coordinates: 42° 16′8′′N 23°36′16′′E
Location: Iceberg is situated in the heart of the Borovets ski resort, 150 m away from the first station of the cabin lift and the resort's church.
Distances: • 1 hour drive from Sofia; • 72 km away; • 15 minute drive from a golf course - New Jack Nicklaus Golf Resort in Dolna Banya.
Accommodation: Iceberg offers 104 standard and luxurious double rooms, studios and apartments. All rooms are provided with cable TV, telephone, Internet access, mini bar, bathroom with bathtub and a shower.
Spa & Wellness: Spa and recreation centre includes indoor heated swimming pool with Jacuzzi and sauna. It is the place where guests can pamper themselves with aromatherapy massages and spa treatments. A drink from Karibi bar is also a good choice. Sports lovers will be pleasantly surprised with the modern fitness centre where professional fitness instructor will always help to make the training efficient both for the body and mind.
Wine & Dine: Fishbone is the main restaurant of Iceberg Hotel. It has capacity of 100 seats. Qualitative European cuisine and delicious seafood dishes, prepared with love and genuine care are served in unique ambiance.
The elegant lobby, an ideal place for meeting friends, invites you to have either a cup of aroma café or exotic cocktail.
Bar Karibi, located near the swimming pool, is the perfect place for relaxation after the exhausting day on the snow powdery slopes.
Meeting Facilities: The conference hall has capacity of 40 people and it offers excellent conditions for your business meetings, seminars and cocktails.
Comments Iceberg Hotel in Borovets
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Mel From UK
Sent on 31 March 2010We had a thoroughly great time in Borovets! We stayed at the Iceberg Hotel at the last weekend before Easter and actually enjoyed the fact that it was not peak season. It snowed on one of the days and it was perfect! The hotel itself offers good service - the rooms are clean and spacious (we stayed in an apartment - 2 adults and 1 child) and it was very comfortable and modern. The facilities, like the Spa and Swimming pool are definitely recommendable although I was disapointed on our last day to find that it was closed for cleaning (Monday) so you might want to check beforehand. The staff was mostly friendly (apart from one receptionist), welcoming and helpful. The only thing, we felt, that let the hotel down a little bit was the restaurant. Not sure whether this was due to the fact that it was out of season, but the evening meal was more than basic (I could have cooked better myself...). We had booked as HB but despite of this we only had dinner once at the hotel. The breakfast was quite basic as well and we only had fresh fruit once (some slices of tomatoes and cucumber every day though). White bread only and 'proper' cereal only once. The hotel also has a nightclub attached. The noise wasn't too bad but was definitely audible till approx. 3 am. Our guide, Hristo, was great and could not have been more helpful! He took his time explaining everything to us, showed us around the resort and helped us with the ski equipment and finding an instructor. There is definitely room for improvement and I'm sure it will. Overall, a good time at the hotel though. P.S. Sofia is worth a visit too! - We hired a driver, which was worth it!
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Prices for Iceberg Hotel, Borovets
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Check rates at this hotel
Room type | Meal | LS | HS | MS |
---|---|---|---|---|
Single Room | BB | 68 € | 84 € | 77 € |
Double Room | BB | 86 € | 106 € | 97 € |
Triple room | BB | 102 € | 129 € | 116 € |
Two-bedroom apartment | BB | 154 € | 194 € | 176 € |
*RO: Rent only, * BB: Bed and Breakfast, HB: Half Board (breakfast and dinner), FB: Full Board (breakfast, lunch, dinner), AI: All Inclusive
The rates are in EUR, per night, per room/apartment. Please use the booking form to get a price for your period of stay, number of persons and meals included.
Price notes
* The rates are in EUR, per room, per night with breakfast included. The rates also include use of fitness, swimming pool, sauna, internet and parking.
* Cancellations:
- No penalty is due up to 8 days before arrival date. For cancellations 7 to 5 days - 2 nights penalty; 4 to 2 days - 50 % penalty; 2 days before arrival - 100% penalty.
* Children reductions are applicable for children 2-11.99 years valid at the time of the reservation (check in time).
Facilities
- room service
- safety deposit boxes
- information
- money exchange
- internet access
- business centre
- conference rooms
- outdoor parking lot
- hair and beauty salon
- restaurant
- lobby bar
- multilingual personal
- 220v/ 50Hz voltage
- iron
- ironing board
- bath/WC
- daily maid service
- fitness centre
- indoor swimming pool
- sauna
- massage
- jacuzzi
- spa manicure and pedicure
Room Facilities
- direct dial telephone
- cable/ satellite TV
- Internet access
- safe deposit box
- minibar
- iron
- ironing board
- bath/WC
- bathtub
- hairdryer
- sound-proof windows
- magnetic card lock
- daily maid service
- bathroom kit
- baby cot
- interconnected rooms
- shower
The region is suitable for
- relax
- tourism
- walks
- fishing
- hunting
- sport in the mountain
- mountain biking
- Cultural events and monuments
- business
Attractions in the region
- mountain
- beautiful nature
- nightlife
- mineral springs
- away from industrial centers
- rivers
- forests
- natural reserve
Reviews about Iceberg Hotel, Borovets
Average from 25 Reviews
Hotel Staff
2.9/5Services / Facilities
3.1/5Location
3.6/5Value for Money
3.8/5Reviews on Iceberg Hotel
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Service is very bad. You should wait a days for a simple request like a towels, shampoo or toilet paper. Breakfast is on very low level. Rooms are big, but not treated and repaired.
We could only book half board. Breakfast was inedible and did not try evening meal. Room was ok but tired decoration. Iceberg hotel is quite a walk up hill to ski which was a pain with a 7 year old. Most games in arcade were out of use. Staff were not very friendly. For the cost at half term it was bearable. Hunters ski school was good. The skiing was great and all the bars and restaurants were good and very friendly. We will definitely return to Borovets but will book a hotel nearer the ski area. Bulgariaski were very efficient and would use again.
Food was poor and mostly cold, but you could usually find something to eat,the rooms however were fantastic and very clean.
The hotel was fine for the money but 2-3 star. Most of the staff were very good, but the service was let down by; The man looking after the pool who was very arrogant and rude. He turned the lights off and told the children time up on the ping pong table before they had had their half hour they had paid for. He turned the lights off at 7:40 when the pool is open until 8pm, we did tell him the children were not leaving early this time and he told us that he says when the pool closes but did not want to fetch the manager so we could discuss it with them.
The maid left my room unlocked after 'cleaning', luckily nothing was stolen the reception did apologise. The general level of room cleaning was not good.
The blond lady in the dining room was very aggressive and not at all pleasant to guests. It is a shame we had these problems because I left thinking I will not return. The hotel in general and the reception and bar staff were great and made us very welcome.
Unfortunately Iceberg hotel is not how it is advertised. It is a 2 star hotel not 4. It doesn't actually have certain facilities that it advertises it has. Also you just pay extra for use of sauna and water. No drinking water provided at meals. Extremely rude staff in the restaurant who we had to complain about as they shouted at my partner for getting a glass of water. The food is the most disgusting inedible muck you can imagine do not go half board. If you stay here- it's location is good and price- Do not make the same mistake we did do not go half board. Book directly from their website where you can select just bed and breakfast.
Money exchange closes at 22.30, they refused to serve us when we arrived at 22.25. The wifi is not available in the restaurant or the room (39, third floor), only the lobby. The breakfast and dinner buffet food was often cold and unappetising even by Borovets standards, no drinks are served in the restaurant, even at the restaurant bar! You have to walk to the lobby bar and bring your own drinks in to the restaurant. Safety deposit boxes are not available in the rooms, only at reception and cost extra per day. Beds are basic and the bottom sheet doesn't cover the mattress. Room doors are locked with a standard key, not a magnetic lock, the room can be locked from the outside or the inside with the key and the key must be used to open it. Shower water pressure is good and temperature constant and reliable. There was no bath in our room. No ironing board or iron in the room. No hairdryer in the room. Bathroom kit consisted of shower gel, shampoo and a bar of soap. Check out is at 12pm. Windows are sound proof but our door did not seal correctly and the walls/doors are thin so we were regularly woken up - take ear plugs. TV in the room is flat screen with modern connections and plenty of channels. Luggage storage is free and although the door to the storage room gets locked, there is no ticketing system.
In general, this is what you might expect from a hotel in Borovets at this price, but the listing on bulgariaski.com is misleading and should be changed or the hotel should fix these problems. These minor issues aside (they are many but all minor in my view), the hotel is a warm temporary home and in a good location.
Bulgaria Ski needs to specifically state what information is required from the guest regarding transfers at the first mention of transfers - flight number, date and time of arrival and terminal.
Also, request a contact (phone number, email etc) that will be accessible during the holiday in case guest needs to be contacted during the holiday. Make guest aware that this contact method should be checked regularly before and during the holiday.
If an attachment is sent to you via email, but your virus softwear deletes the attachment, please ask for the details to be sent through again in a different format, rather than simply not replying, because the guest then assumes that the information in the attachment has been recieved.
The only bad impression that I had was that even I had a room at the 7th floor there was noise from the disco every night. Its very bad for families with small kids. Apart from that I had a good imression from other services.
I am very satisfied with Bulgaria Ski.
Everything was very good and well organized! I found much help from BilgariaSki, they answered to every email that i sent and also sent me vouchers and contact person 3days before my flight to Borovets. There is ample information on the site, however where one doesnt understand, an email is all that is needed, as one will get as much help as need be. Last but not least, i would like to reserve a BIG and SPECIAL THANKYOU to our tour organizer HRISTO MANOV for all his help, patience and professionality that he gave us during out stay in Borovetz. Many thanks to HIM for making our holiday to spectacular and wonderful. Keith & Janica from Malta.
Best deals in Iceberg Hotel, Borovets
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Early Booking in Iceberg Hotel, Borovets
Offer details:
Winter 2024-2025 Early Booking offer:
- 30 % discount until 01 Sept 2024;
- 15 % discount until 01 Oct 2024;
- 10 % discount until 01 Nov 2024;
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