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Festa Winter Palace Hotel      

3.9 / 5 Score from 19 reviews.

Festa Winter Palace Hotel

Address: Festa Winter Palace Hotel, 2010 Borovets, Bulgaria

GPS coordinates: 42° 15′54′′N 23°36′34′′E

Location: Festa Winter Palace hotel is situated 100 m from the Gondola ski lift in Borovets mountain resort. The hotel is nestled among a pine forest, 20 m from “Cherveno zname” ski run and the high speed squad “Sitniakovo Express”.

Accommodation: Festa Winter Palace features 24 double rooms, 19 deluxe rooms, 11 junior suits and 12 luxury suites. The rooms offer luxurious and comfortable furnishing, central heating, spacious bathrooms with shower cabins or bathtubs and balconies with stunning mountain views.

Wine & Dine: The property offers
- Gourmet restaurant with 60 seating places dishes from European cuisine and selected wine list.
- The BG restaurant offers local specialties and meals from Bulgarian cuisine.
At guests' disposal are Whiskey & Karaoke bar with 60 seating places and Lobby and piano bar with 60 seating places.

Conference facilities: The complex offers 2 fully equipped conference halls with 60 and 40 seating capacity.

Spa & Wellness centre: Indoor swimming pool, sauna, fitness hall, massages, spa therapies, solarium, Steam Bath, Spa Capsule, Russian Bath.


  • Ваbysitter (on request, paid), Baby cot (free of charge), Children's room
  • Ski and Snowboard Depot
  • Night Club
**Hotel rooms may vary in size and style. Guests can be accommodated in a different room from the images shown here as examples only.
We also recommend:

Comments Festa Winter Palace Hotel in Borovets

  • sarah singleton From uk
    Sent on 22 February 2011
    Certainly not First class service as advertised. Staff were generally rude and unhelpful, especially in the restaurant. Food was terrible. Buffet style and usually under cooked. No hairdryer as advertised on here. Had to collect from reception and return after use. Not always guaranteed the use of one. Rooms were large, clean and comfortable. Bathroom fine too. With some customer service training and a new chef this hotel could be great, sadly it's pretty poor. Wouldn't return or recommend.

Prices for Festa Winter Palace Hotel, Borovets

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Please fill in your reservation details in the form below. You can read more about the booking process here or read our terms and conditions here. Having problems with your reservation? Contact us now

Check rates at this hotel

Room typeMealLS MS NY HS PS 
Single RoomBB97 €169 €271 €159 €220 €
Double RoomBB130 €170 €271 €213 €244 €
Junior SuiteBB155 €186 €293 €235 €271 €
One-bedroom SuiteBB168 €208 €318 €260 €298 €

*RO: Rent only, * BB: Bed and Breakfast, HB: Half Board (breakfast and dinner), FB: Full Board (breakfast, lunch, dinner), AI: All Inclusive
The rates are in EUR, per night, per room/apartment. Please use the booking form to get a price for your period of stay, number of persons and meals included.

Price notes
* The rates are in EUR, per room, per night, breakfast included. The rates also include use of swimming pool, fitness and thermal zone.
* Maximum occupancy: Double room – 2 adults; Studio/1-bedroom apartment - 2 adults + 2 children or 3 adults.
* Min nights stay during New Year Period - 3 overnights.
* Cancellations:
- For the period 31.12.2024 - 01.01.2025 up to 22 days - no penalty. For cancellations after this period – 100% penalty; No show - 100%.
- For the period – 23.12.2024 - 30.12.2024 & 02.01.2025 - 03.03.2025 - no penalty is due up to 8 days before arrival date. For cancellations after this period – 2 nights penalty. No show - 2 nights.
- For the period – 16.12.2024 - 22.12.2024 & 04.03.2025 - 31.03.2025 - no penalty is due up to 3 days before arrival date. For cancellations after this period – 1 night penalty. No show - 2 nights.
* For all reservations with Early booking discount is required a 100% payment. If the early booking reservations are not paid until the end of the early booking period, they will be calculated without early booking discounts.
* Children reductions are applicable for children 2-11.99 years valid at the time of the reservation (check in time).


  • air-conditioning
  • room service
  • safety deposit boxes
  • information
  • money exchange
  • internet access
  • business centre
  • conference rooms
  • outdoor parking lot
  • restaurant
  • lobby bar
  • piano bar
  • multilingual personal
  • cable Internet
  • WiFi Internet
  • 220v/ 50Hz voltage
  • safety & fire safety systems
  • satellite TV
  • iron
  • ironing board
  • bath/WC
  • daily maid service
  • fitness centre
  • indoor swimming pool
  • steam room
  • solarium
  • sauna
  • massage
  • medical and spa centre
  • rehabilitation

Room Facilities

  • air-conditioning
  • direct dial telephone
  • cable/ satellite TV
  • Internet access
  • safe deposit box
  • minibar
  • work desk
  • iron
  • ironing board
  • bath/WC
  • bathtub
  • bathrobes
  • hairdryer
  • balcony
  • sound-proof windows
  • magnetic card lock
  • daily maid service
  • individual control of the AC
  • slippers
  • bathroom kit
  • shower

The region is suitable for

  • relax
  • tourism
  • walks
  • sport in the mountain
  • mountain biking
  • Cultural events and monuments
  • Historical sightseeing
  • business

Attractions in the region

  • mountain
  • beautiful nature
  • nightlife
  • away from industrial centers
  • historical monuments
  • forests
  • natural reserve

Reviews about Festa Winter Palace Hotel, Borovets

The guest reviews are submitted by our customers after their stay at Festa Winter Palace Hotel

Average from 19 Reviews

Hotel Staff
Services / Facilities
Value for Money

Reviews on Festa Winter Palace Hotel

    sent on

    Using Bulgariaski.Com was easy and I would happily recommend and use it again

    sent on

    Booking for the hotel, transfers and ski equipment and school was all really easy. The transfer guys were great. Hotel was nice, food was good, pool area nice and quiet and the room was fine just needed more storage. Ski school was great. Would definitely recommend using Bulgaria ski and would book again myself.

    sent on

    Only saw Diane once to pick up the Vouchers which goes to say how well everything was organised.
    The hotel was ok until the tap in the bathroom broke, flooded the room and ruined some of my daughters possessions.
    She was moved to another smaller room but no compensation was offered for the upheaval.
    Apart from this hotel is good 4*

    sent on

    Reception staff quite rude.. rest of the staff; waiters & housekeeping incredibly hospitable and helpful. Also, paid for movies that did not work. Would return to Borovets and use BulgeriaSki, however, would not stay at Festa Winter Hotel again.

    sent on

    The Hotel needs some extra maintenance, like the bathroom (nbr 41)!

    sent on

    1. The boot room is NOT a boot room but a cupboard with a rack for less than 20 skis, it is only locked at night after 10 pm.
    A hotel of this quality should provide lockable lockers and a lockable ski rack plus it should be heated as otherwise it has a nasty damp smell which was the case at The Fiesta Winter Palace.
    Ski equipment can be very expensive and needs to be secure.
    The lack of a boot room would deter me from rebooking and recommending. We had to carry all our boots etc and my sons v expensive skis to our room. Also there were signs of damage to wallpaper and furniture probably caused by skis and boards in rooms which is such a shame as the hotel is very beautiful.
    2. Very poor show charging 7 lev a day to use the room safe. Far better to charge a little more for the room and make inclusive.
    3. Worse we were charged 20 lev for a snapped room card. It was an obvious accident and possibly a weak card who knows. A lost card I would accept being charged for.
    Due to the latter in particular we did not eat in the hotel restaurant as the experience left, to coin a phrase, a bad taste. We would have dined perhaps twice as we like to support the hotel we stay in. Ditto we would have made more use of the hotel bar.

    sent on

    Very good location

    sent on

    poor breakfast, no ski room available , no hairdryer in the room, no slippers.
    It's shame because the hotel is very beautiful, very close to the lifts and the center of the resort.


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Early Booking in Festa Winter Palace Hotel, Borovets

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    Early Booking Offer:
    - 15 % discount until 31 Oct 2024;
    - 10% discount until 30 Nov 2024.

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