Reviews on Bansko hotels

We value what our guests think about the places they have stayed. These are ratings and holiday reviews published by our customers, who have already stayed in Bansko. Always check the reports submitted by the holidaymakers in Bansko, before choosing a place to stay. This may be your guide to a better holiday.

  • David Herring from UK Send on: 05 February 2016

    3.4/5 View all reviews (5)

    The apartment was looking tired with broken lamps, missing cutlery and extremely uncomfortable beds!! view all

  • Adrian Cantoreanu from Romania Send on: 03 February 2016

    3.3/5 View all reviews (5)

    A bit of trouble with The hotel booking but it was solved before we got to The hotel. We booked 2 rooms without balcony but these were given to other customers and face us as compensation 2 rooms with balcony. view all

  • Robert Martin from UK Send on: 19 January 2016

    4.8/5 View all reviews (1)

    Fantastic experience from start to finish. Bulgaria ski and silky holidays both excellent. Great hotel and location. Hopefully return in the future view all

  • Olga Stanislavovna from Russia Send on: 16 January 2016

    4.7/5 View all reviews (3)

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  • POPESCU CATALIN from Romania Send on: 13 January 2016

    3.2/5 View all reviews (4)

    Although room service was noted in the apartment menu, from 7.30 to 22.00, at 19.15 I tried to order food and I was turned down. We were told that dinner is served in the restaurant and they can not take any food order until 21.00. I explained... view all

  • ALINA AL KHATIB from Romania Send on: 05 January 2016

    2.8/5 View all reviews (2)

    We have a problem with room cleaning and also we fell the diffrence staff made between us and rusian tourists !!!Staff don't speak english very well !! view all

  • Rossos Alexandros from UK Send on: 30 December 2015

    4.3/5 View all reviews (8)

    Paid WiFi did not worked. Spa did not offer sleepers/robes, personal of reception, exept of the manager wasn't friendly. Overall we have met our expectations. view all

  • Ross Guinane from Ireland Send on: 06 April 2015

    4.2/5 View all reviews (6)

    I couldn't have asked for any more. When met with challenges, staff, especially Vencislava, was tremendously helpful and aided in a six-week swing of arrival dates. I won't hesitate to use BulgariaSki again, and without doubt will instruct friends... view all

  • Nigel Banks from UK Send on: 25 March 2015

    4.8/5 View all reviews (1)

    The rep was poor with a very sullen attitude. view all

  • Barbara Gebala from Poland Send on: 24 March 2015

    3.4/5 View all reviews (3)

    Overly sattisfied with the hotel. There was a small issue with the safe at the beginning of our stay (safe was locked from previous occupants) and noone seemed to know how to resolve the problem. Eventually we got a new safe. A little frustrating... view all