Reviews on Bansko hotels

We value what our guests think about the places they have stayed. These are ratings and holiday reviews published by our customers, who have already stayed in Bansko. Always check the reports submitted by the holidaymakers in Bansko, before choosing a place to stay. This may be your guide to a better holiday.

  • ENE SORIN from Send on: 12 January 2018

    3.0/5 View all reviews (5)

    I think manager must find a solution for customers to change their boots in a separate room not outside the hotel ! Or let to change in lobby area. We have luck: only +2 degrees, but when will be - 10 degrees ? view all

  • Anca Ioana Gheorghe from Romania Send on: 07 January 2018

    3.0/5 View all reviews (2)

    Apart from cleaning staff and service, all the other marketed services were very poor: no internet access despite having 7 wifi networks, very poor parking assistance etc view all

  • Janine Vickery from Malta Send on: 04 April 2017

    4.9/5 View all reviews (6)

    Our trip surpassed all of our expectations view all

  • Daiga Kalnina from United Kingdom Send on: 28 March 2017

    4.8/5 View all reviews (2)

    It was first time for me and my boyfriend in Bulgaria and we were absolutely impressed by friendly and helpful staff in Jik family hotel. We are definitely going back there next year!!! view all

  • Ros Harper from United Kingdom Send on: 12 March 2017

    4.4/5 View all reviews (2)

    We stayed at the Dream hotel, Bansko and while the hotel was excellent value for money the food was a BIG let down. DON'T go half board, the breakfast was okayish but the evening meals were disgusting. The hot meals were tepid at best and the... view all

  • David Herring from United Kingdom Send on: 04 March 2017

    3.2/5 View all reviews (7)

    The apartment was in a very poor state with damp on the walls in the sitting area, 5 lights did not work which asked to have replaced but the Were not replaced. The spiral staircase was loose and dangerous. The heater in the lounge did not work.... view all

  • Soukakos Michail from Greece Send on: 02 March 2017

    4.2/5 View all reviews (7)

    too many children all over the spa facilities. like a kinder garden view all

  • Neil Baxter from Send on: 13 February 2017

    4.5/5 View all reviews (5)

    bus transfer from hotel to resort while being on time most of the tim, nearly made us miss our return flight when they wouldn't wait 5 minutes for the rest of our group on the mid afternoon bus when it was otherwise empty. view all

  • Phil Duff from UK Send on: 31 January 2017

    4.0/5 View all reviews (8)

    I have used this site for the last three years, each year i have communicated with Diana and each year i have found her to be extremely helpful. view all

  • Sarah Marshall from Send on: 22 January 2017

    4.3/5 View all reviews (2)

    CASA Karina was amazing. The staff, particularly Katya, were fantastic and so helpful. Cannot recommend it highly enough to others. The food was delicious, the pool was lovely and the kids room and activities were fun. view all